RollXO Casino Terms and Conditions

Welcome to RollXO Casino. By accessing or using our website at rollxo.com, you agree to be bound by these Terms and Conditions. Please read them carefully before registering an account or placing any bets. At RollXO, we are committed to providing a fair, transparent, and secure gaming environment for all our players. These terms govern your use of our services and form a legally binding agreement between you and us.

1. About Us

At RollXO Casino, we operate under the ownership of Stable Tech N.V., registered under No. 160129 at Scharlooweg 39, Willemstad, Curaçao. Our platform is licensed and authorized by the Curaçao Gaming Authority under license no. OGL/2024/161/0191. We have been serving players since 2020, and we are proud to offer a world-class online gaming experience to players across Australia, Germany, Norway, Canada, New Zealand, Italy, Finland, and the Arabic-speaking world.

2. Eligibility and Account Registration

To use our services at RollXO Casino, you must meet the following requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any jurisdiction where online gambling is prohibited by law.
• You may only hold one account with us at any given time. Duplicate accounts will be closed, and any associated winnings may be forfeited.
• You must provide accurate, current, and complete information during registration. We reserve the right to verify your identity at any time.
• You confirm that you are not acting on behalf of a third party and that funds in your account belong solely to you.

We reserve the right to refuse registration or close any account that does not comply with these conditions. To access your account, you may use the RollXO Casino login portal on our official website.

3. Account Verification (KYC)

Here at RollXO, we are required by our licensing authority to carry out identity verification procedures. Before processing your withdrawal requests, we may ask you to submit:

• A government-issued photo ID (passport, national ID card, or driver's licence)
• Proof of address (utility bill or bank statement dated within the last three months)
• Proof of payment method ownership
• Source of funds documentation where applicable

We aim to process all verification documents promptly. Failure to provide the required documents may result in suspension of your account and withholding of pending withdrawals.

4. Deposits and Withdrawals

4.1 Deposits

At RollXO Casino, we support a wide range of deposit methods, all processed instantly and free of commission. The minimum deposit amount is €20 (or equivalent in other supported currencies). We accept the following payment methods:

• Bank Transfer, VISA, Mastercard
• E-wallets: Paysafecard, Apple Pay, Google Pay, MiFinity
• Cryptocurrencies: Bitcoin, Ethereum, USDT, Dogecoin, Litecoin, Bitcoin Cash

We support multiple currencies including EUR, USD, AUD, NOK, CAD, NZD, JPY, BRL, and a broad range of cryptocurrencies such as BTC, ETH, LTC, BCH, DOGE, USDT, BNB, ADA, and TRX.

4.2 Withdrawals

Our RollXO Casino support team processes withdrawal requests within 0 to 24 hours. Please note that processing times vary by payment method:

• Cryptocurrency: instant to 1 hour
• E-wallets: instant to 24 hours
• Credit/Debit Cards (VISA, Mastercard): 1–3 banking days
• Bank Transfer: 3–10 business days

The minimum withdrawal amount is €20. Standard weekly withdrawal limits are €3,000 and monthly limits are €15,000. VIP Club members enjoy elevated limits of €5,000 per week and €20,000 per month. All progressive jackpot wins are paid in full without any ceiling.

4.3 Withdrawal Limits for Bonuses

We apply specific withdrawal restrictions to certain promotional winnings. The maximum withdrawal from no deposit free spins is €50 (or equivalent). Mystery Drops winnings are subject to a daily withdrawal limit of €2,500 and a monthly limit of €12,000. These limits are in place to ensure responsible and sustainable operation of our promotional offers.

5. Bonuses and Promotions

We at RollXO Casino offer a rich selection of bonuses and promotions. All bonuses are subject to our Bonus Terms and Conditions, which form part of these Terms. Key conditions that apply to all bonuses include:

• The standard wagering requirement for most bonuses is 40x the bonus amount.
• The maximum win from any bonus is limited to 10x the bonus amount received.
• Most bonuses expire 7 days after being credited to your account; free spins expire after 3 days.
• One bonus may be active at a time unless otherwise stated.
• We reserve the right to cancel, modify, or suspend any promotion at any time.

5.1 Welcome Package

Our RollXO Casino welcome package offers up to €15,000 and 350 Free Spins across your first four deposits. Use the bonus codes 1XO, 2XO, 3XO, and 4XO to claim each respective deposit bonus. A VIP Welcome Bonus of 200% up to €5,000 with 7-day VIP Trial Access is also available using code VIP.

5.2 Ongoing Promotions

We provide a variety of reload bonuses and weekly promotions to reward our loyal players:

• Rolling Tuesday — up to 200 Free Spins (code: ROLL)
• Thursday Reload — 50% up to €500 (code: XOT1)
• XOXO Saturday — 50 Free Spins per deposit (code: XOXO)
• Sunday Reload — 30% up to €100, unlimited times (code: XO30)
• Daily Streak Boost — 25% up to €300 after three daily deposits (code: STREAK)
• Weekly Cashback — up to 15% on slot bets

6. VIP Club

At RollXO, we offer an exclusive VIP Club for our most dedicated players. Our RollXO Casino VIP programme features 25 levels of XP-based progression with instant rewards at each tier, ranging from Free Spins at lower levels to large cash prizes and ultimately a Rolex Sky-Dweller watch at the top level of 1,500,000 XP.

VIP members benefit from a Personal Manager, VIP Concierge, reduced wagering requirements, priority support, faster transactions, exclusive bonuses, and access to private events such as Formula 1 races, concerts, and fashion events. To join, deposit a cumulative total of €2,500 and a personal manager will contact you within 24 hours.

7. Fair Gaming and Responsible Gambling

We at RollXO Casino are committed to providing a safe and fair gaming environment. All games on our platform use certified Random Number Generator (RNG) technology to ensure unbiased outcomes. We do not tolerate fraudulent behaviour, collusion, or any attempt to manipulate game results.

We are equally committed to responsible gambling. We offer a range of tools to help you manage your gaming activity, including deposit limits, session time limits, and self-exclusion options. If you feel your gambling is becoming problematic, please contact our RollXO support team at support@rollxo.com — we are available 24/7 via Live Chat, email, and our Help Centre.

8. Prohibited Activities

By using our services, you agree not to engage in any of the following:

• Creating multiple accounts or using false identity information
• Exploiting bonuses or promotions in an abusive or dishonest manner
• Using automated software, bots, or scripts to interact with our platform
• Engaging in money laundering, fraud, or any other criminal activity
• Attempting to reverse-engineer or interfere with our software or systems
• Accessing our platform from a restricted jurisdiction

We reserve the right to suspend, block, or permanently close any account involved in prohibited activities and to report such behaviour to the relevant authorities.

9. Intellectual Property

All content on our RollXO Casino platform — including but not limited to logos, graphics, game software, text, and interface design — is the exclusive intellectual property of Stable Tech N.V. or our licensed content providers. You may not copy, reproduce, distribute, or use any of our content without our prior written consent.

10. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering with us, you consent to our collection, use, and storage of your data as described therein. We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or misuse.

11. Limitation of Liability

We provide our services on an "as is" basis. While we make every effort to ensure uninterrupted access to our platform, we cannot guarantee that our services will always be error-free or available at all times. To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform.

12. Amendments to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to you via our website or email. Continued use of our services following such changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any updates.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao. Any disputes arising in connection with our services shall be subject to the exclusive jurisdiction of the courts of Curaçao, unless otherwise required by applicable consumer protection law in your country of residence.

14. Contact Us

If you have any questions regarding these Terms and Conditions or our services in general, please do not hesitate to reach out. Our RollXO Casino support team is available 24/7 through the following channels:

• Live Chat: available directly on our website without login
• Email: support@rollxo.com
• Help Centre and FAQ: accessible via our website
• Contact Form: available on the rollxo.com platform

We are here to help and are committed to resolving any concerns you may have promptly and professionally. Thank you for choosing RollXO Casino — we look forward to offering you an exceptional gaming experience.